Customer Service Representative at Kwad Nigeria Limited

Kwad Nigeria Limited

Full Time
Lagos
Posted 11 months ago

Kwad Nigeria Limited Job Recruitment

Job Title: Customer Service Representative

Location: Ikeja, Lagos
Employment Type: Full-time

Job Details

  • Who will act as a liaison, provide product / services information, and resolve any emerging problems that our customers might encounter.
  • Managing incoming calls and customer service inquiries
  • Generating sales leads that develop into new customers
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Create a customer care database with information on all returning customers

Job Requirements

  • Candidate should possess a minimum of OND qualification
  • Must have at least two years of industrial experience

Salary
N50,000 / Month

Application Closing Date
19th January, 2021.

How to Apply
Interested and qualified candidates should forward their CV to: kwadnigerialimited@gmail.com using the “Job title” as subject of the email.

Apply Online