Job Title: Customer Service Representative
Location: Ikeja, Lagos
Employment Type: Full-time
- Who will act as a liaison, provide product / services information, and resolve any emerging problems that our customers might encounter.
- Managing incoming calls and customer service inquiries
- Generating sales leads that develop into new customers
- Identifying and assessing customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Create a customer care database with information on all returning customers
- Candidate should possess a minimum of OND qualification
- Must have at least two years of industrial experience
N50,000 / Month
Application Closing Date
19th January, 2021.
How to Apply
Interested and qualified candidates should forward their CV to: email@example.com using the “Job title” as subject of the email.